Author Archives: admin

How to Integrate Customer Service Into Social Media Marketing | ClickZ Social media has changed customer service from being a support function to being an extension of marketing. In the social media ecosystem, customers want to know that you’re listening … Continue reading →

Great summary of the changes! clipped from socialmediatoday.com Facebook has redesigned the pages which, for most of the small business world, are our business pages. These new changes are similar to the individual pages in the layout, however, there are … Continue reading →

Some great Twitter tips in this post! clipped from tomraftery.com Needless to say, things have moved on considerably in the intervening period – bear in mind that post was written over a year before the launch of the iPad and … Continue reading →

Great tips! clipped from www.socialmediaexaminer.com Are you considering starting a blog? Maybe your blog isn’t working for you? Blogging is one of the hottest ways to build business online. It’s changed considerably from the early days of “dear diary” and … Continue reading →